I will never be able to thank Jasmine enough for what she has done. She quite literally saved my dog’s life, and I will always be grateful to her. From the moment we walked in, she showed such kindness, compassion, and genuine care. She went above and beyond, not just treating my dog but also supporting me through such a frightening time. The love and dedication she has for animals shines through in everything she does. I’ll never forget what Jasmine and the nurses did for us — your truly amazing, and I couldn’t recommend Jasmine and the team at Vicarage veterinary centre more highly.

So for a short while my little puppy dog had been suffering with a UTI and it was discovered that she also had crystals in her bladder that were contributing to the UTI and overall feeling of her being poorly. We took the advise to treat with Antibiotics and a change in diet and surgery was an option but always the last resort, my wife and i agreed and left with a course of antibiotics. After giving them for a couple of days we saw a slight improvement in her overall presentation and thought she was turning a corner, unfortunately this was short lived and she returned to feeling unwell. I returned from home on Friday to see that she had deteriorated so decided to ring the vets and see if i could get her seen on Friday 19th rather than the appointment that she already had on the Saturday 20th, baring in mind the call i made was about 1810 and they closed at 1900 and it was a 45min journey. They of course said yes they would see her due to the concerns i had raised. I got in the car and managed to get to the practice at 1850 and waited for fudge to be seen. Jasmine took Fudge and assessed her and stated she had a blockage in her bladder and this was life threatening and need surgery right away as her bladder was full and she couldn't pass water due to the blockage. Jasmine advised Fudge would need transferring to the out of hr surgery in and asked if we were insured due to the cost this was going to incur. We having indeed got her insured i replied. I don't mind admitting i was an absolute emotion wreck, thinking there was a high possibility i wouldn't be taking my little bundle of joy home again and this would be the final time i had with her. Jasmine could see that i was in a 'Mess' and gave fudge a life line. She told me would do the surgery on Saturday, she would drain fudges bladder and make her comfy for the evening and then prep her for surgery for Saturday morning. Baring in mind Jasmine was due to finish her shift on friday at 1300 but instead decide to stay and help the countless people and pets like me that day. I got a call from her on the Saturday to advise surgery had gone well and Fudge was in recovery and would be ready to go home later that afternoon. We have seen Jasmine a few times now with our two pugs and every time she has been thorough and explained everything clearly. Nothing seemed to much trouble. She saved my best little girls life on that day. It was a perfect example of going above and beyond. So from all of us Jasmine, we want to say thank you! You are truly an amazing vet and the professionalism and empathy you showed me was unmeasurable! And im sure Fudge will thank you as soon as she sees you again. Thank you!

I cannot rate this practice highly enough. I have two guinea pigs that they have cared for over two years including major surgery on one. Always ready to see the boys quickly if I am worried. I have never felt ripped off or over charged for anything. Previous vets I have used have been a disgrace in comparison. Thank you to all who work at this practice for your care.

Lovely place. Friendly welcoming reception staff. Calm atmosphere. Vet was very attentive, professional and reassuring. Glad I changed vet services. Well worth driving 15 mins to Vicarage Vets. Thank you

Having only been at the practice for a few months, we feel like we have been part of the Vicarage family for many years. All the staff have been amazing with all our fur babies, from Dog through to Guinea Pig they give the same level of care to each of them. Our dog Maddie is extreme fear aggressive of people she doesn’t know and Jaz has gone above and beyond to get to know Maddie and for the first time I have known Maddie has let her listen to her heart without distress. Thank you for all the support and love you guys have given not only our fur babies but also ourselves, you are all awesome