Ian P Laird MRCVS – Vets in Lincoln
Clinic Overview
Not stated whether this is an independent practice or part of a wider veterinary group. Based on recent reviews, the clinic is used for a mix of routine pet care and urgent problems, with owners describing access to emergency appointments (including a Boxing Day visit) and, in some cases, out-of-hours support and home visits. Specific treatments mentioned include lump removal surgery, investigation and surgery to remove a grass seed from a paw, and treatment for a urinary tract infection. Pricing is frequently described as “reasonable” by some owners, but one reviewer strongly disagrees and reports being asked for payment before treatment during an emergency visit.
Services
Services and scenarios explicitly mentioned in the latest reviews include
- •Surgery/procedures
- •Lump removal
- •Surgical exploration of a paw to locate and remove a grass seed
- •Urgent care
- •Emergency appointment for UTI
- •Emergency visit after a puppy possibly ingested diabetic tablets, including an injection intended to make the puppy sick (as described by the reviewer)
- •Care for different animals
- •One long-term client mentions using the practice for livestock and pets
- •Access arrangements mentioned by clients
- •Some owners report being able to be seen out of hours, and that home visits were provided when needed (as described in a review)
Pricing
- •One reviewer reports paying £192 for an injection during an emergency visit involving suspected pill ingestion.
- •Other reviewers describe the practice as “reasonably priced,” but without giving specific figures.
People
- •Ian (vet): Mentioned repeatedly by name. Owners describe him taking time to explain why surgery was needed (grass-seed paw case), and some long-term clients say they have used him for many years across different animals.
- •Reception team: Several reviews call out receptionists as helpful—one person described being supported to register a blind, diabetic dog for peace of mind, and another mentioned the receptionist being “brilliant” during an emergency visit.
- •In contrast, a 1-star review describes feeling there was little kindness during an emergency and that payment was emphasized before treatment.
Reviews
4.9 stars from 330 reviews. The overall pattern is many long-term clients describing repeat use for both routine and urgent problems, with one detailed negative review focused on emergency handling and costs. “”
- •Surgical and urgent cases are commonly mentioned, including lump removal, UTI treatment, and an operation to remove a grass seed from a paw.
- •Access in urgent situations: multiple reviewers say they were seen quickly for emergencies, including out-of-hours/home-visit support in at least one account.
- •Communication during decision-making: an owner describes Ian explaining the need for an operation and taking time to talk it through.
- •Pricing experience is mixed: several owners say pricing is reasonable; one reviewer reports £192 for an emergency injection and felt payment was prioritized before care.
- •Customer service is mostly praised, especially reception help, but one reviewer reports feeling unsupported and says there was no follow-up check-in afterward.
Contact
Animals Treated at Ian P Laird MRCVS
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Ian P Laird MRCVS
Opening Hours
Hours
Reviews for Ian P Laird MRCVS
Note: Showing the 5 most recent Google reviews out of 330 we track in total. Recent reviews may not be representative of overall sentiment.
megan Bush
2 weeks ago
I cannot recommend Ian Laird Surgery enough. Meg has been in twice recently, first time for a lump removal & secondly for an emergency appointment on Boxing Day for a UTI. I have used them for many years from livestock to pets, always outstanding. I wouldn’t trust anyone else. Always reasonably priced too! Thank you very much!
K Mask
3 weeks ago
Have so much faith in Ian and his practice , in my 40 years of owning pets I have never met a vet that’s as kind , honest and invested in our pets x
Jaki Kingham
a month ago
Best vet I have seen since I moved to Lincolnshire 3 years ago so thankful to have found him .
dale hurst
a month ago
Top vet, use for all my puppys
Clifton Tattershall
a month ago
Smashing vet is our Ian
Glenn Lindridge
4 weeks ago
Ian has been our family vet for over 15 years, and has never been anything short of amazing. We’ve never had a problem getting to see him, even out of hours / home visits where needed, and he is so clearly animal centric that we’d never go anywhere else.
Marianne Cordell
2 months ago
Had a emergency visit yesterday as my dog had a grass seed in his paw the receptionist was brilliant as always and Ian took his time explaining that an operation was needed to explore and remove it I cannot recommend this vets enough they are kind and helpful and most of all they do care about your animals (picture of Arthur after his operation)
Tracy Ridsdale
5 months ago
I have just phoned to ask if it would be possible to register my dog whilst myself and my family are visiting the area . Due to my dog Amber being blind and diabetic I just wanted peace of mind that I can call on a vets if needed . I spoke to a lovely receptionist who was so helpful and sorted it out . I can’t thank her enough . Excellent customer service was given .
Candice Portus
5 months ago
The best vet I have ever been too! With having french bulldogs the vets tend to be a regular occurrence! 😞, since changing to Ian p laird my blue Frenchie has 100% improved and is very reasonably priced 😊
kezzy (Spiritualrainbows)
a year ago
I’m going to travel to a different area for a vet. I was shocked that when I had an emergency this week. My puppy found 2 of my diabetic pills.( Believe me I have the naughtiest pup in the world who finds everything )And I’m sure he ate them. And I felt there was no support or kindness here i walked in I didn’t see the vet just the young girls working there. And the payment was mentioned 3 times and made sure I payed it before he was treated. even though I was visibly upset. £192 for an injection to make a small puppy sick was disgusting. What if I didn’t have the money. They would rather a pet die. This is why so many owners have to give their pets up. The prices are absolutely absurd. The vet walked in the garden after 20 mins and said a few words not comforting whatsoever and walked back in. There was no care here. Frank will not be going back here.UPDATE The only inaccuracy is in your reply, I was in the surgery less than 10 minutes after i called, and i was totally a mess talking to another lady in there how disgusting it was the way it was all about money, how is it false to say if i didn't pay you wouldn't have treated him? all I'm saying here is this is the reason why shelters are over run and pets are being put down and given up, the propositus prices that we loving pet owners are forced to pay, to say i didn't seem worried or upset is a disgusting thing to say frank is my baby if i didn't care i wouldn't have brought him to you would i ? frank is absolutely fine by the way not that anyone called to ask as you were all apparently so concerned
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