Companion Care (Lincoln South) Ltd T/A Vets4Pets – Vets in Lincoln
Clinic Overview
Companion Care (Lincoln South) Ltd trading as Vets4Pets is part of the Vets4Pets network in Lincoln, with on-site facilities for routine care, diagnostics and in-patient nursing, including a hospital ward, in-house lab testing, X-ray and ultrasound. The practice also states that when it is closed, emergency cover is provided via Vets Now, with consultations starting from £313.50. Recent feedback is mixed overall: many owners praise kind, thorough care and supportive handling of difficult appointments, while some report concerns around pricing, urgent access and front-desk communication.
Services
- •Routine and small animal care: The practice treats dogs, cats and rabbits, and owners also mention care for rats and other small mammals. Recent reviews include appointments for an off-food cat, an elderly cat, and ongoing support for rats.
- •Diagnostics and monitoring: On-site facilities listed include an in-house laboratory, biochemistry, haematology, blood pressure monitoring and Tonopen eye pressure testing.
- •Imaging: Digital X-ray, dental X-ray and ultrasound are listed on site.
- •Surgery and hospitalisation: The clinic has an operating theatre, hospital ward and isolation unit, with separate dog and cat wards.
- •Nursing support: Reviews mention supportive nurse involvement during final consultations, and the practice is also listed as a Veterinary Nurse Training facility.
- •Emergency cover: When the practice is closed, out-of-hours care is provided through Vets Now.
- •Other help noted by owners: One owner praised patient in-store help with comparing and fitting a dog harness, and another highlighted WhatsApp messaging for prescription requests and general queries.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The website states that Vets Now out-of-hours consultations start from £313.50. Owner comments on cost are mixed: one recent reviewer felt charges were high, citing £62 consultations and an extra £73 per dog for vaccinations, while another said the practice was mindful of budgets and that prescription prices compared well with separate pharmacies. There is also criticism from one owner about being expected to pay upfront for ongoing medication before reclaiming through insurance.
People
- •Monika (vet): Praised for kind, thorough care and clear communication, particularly with cats, including one owner who felt reassured after treatment for nausea and another who valued her openness about options for an elderly cat.
- •Lucy: Warmly mentioned for gentle, thorough explanations and supportive handling during an end-of-life appointment for an elderly cat.
- •Olithia: Praised for being kind and understanding on the phone and for arranging a same-morning appointment for a worried cat owner.
- •Ashima (name noted by an owner): Mentioned positively for patient, practical help with choosing and fitting a dog harness.
- •Wider team: Reviews often describe the vets, nurses and some reception staff as compassionate, approachable and reassuring, though a few owners report less positive front-desk or management interactions.
Reviews
Google rating: 4.2 stars from 286 reviews.
- •Recent positive feedback often focuses on kind, thorough clinical care, with owners praising calm handling, clear explanations and reassuring support for cats, elderly pets and small mammals.
- •End-of-life care is a recurring strength in positive reviews, with owners saying they did not feel rushed and that pets were treated gently and respectfully.
- •Some owners also describe the practice as reliable, clean and well organised, with one review highlighting same-day booking for a cat and another valuing WhatsApp communication for prescriptions and queries.
- •Negative feedback centres on costs and administration: a few owners felt fees were high or disliked upfront payment expectations, while others reported poor experiences around urgent access or front-desk communication.
