Medivet Metheringham - Orchard House Veterinary Surgery

Medivet Metheringham – Orchard House Veterinary Surgery is part of the Medivet group. The practice offers standard appointments in 15‑minute consultations and has on‑site diagnostics including an in‑house laboratory, ultrasound and X‑rays. The website also lists cardiology, internal medicine and gastrointestinal health as clinical focus areas, and out‑of‑hours care is provided by Sutterton Veterinary Hospital.

From recent reviews, owners often mention a welcoming front‑of‑house team, clear explanations of what will happen, and pets being kept calm during visits. A smaller number of reviews raise concerns about consultation thoroughness and vet communication, including one report of a visit feeling “not the most thorough” and another describing a vet as rude and not explaining findings well.

Services

Services and capabilities mentioned on the clinic website include

• •15‑minute consultations
• •Vaccinations and parasite care
• •Microchipping
• •Pet neutering (a spay is also specifically mentioned in reviews)
• •Dentistry
• •Animal Health Certificates
• •Home visits
• •Diagnostics and imaging: ECG, in‑house laboratory, ultrasound, X‑rays
• •Species treated (per website): cats, dogs, rabbits
• •Out‑of‑hours arrangements (per website): care provided by Sutterton Veterinary Hospital

Pricing

• •Consultation fee from £215 (inc VAT) (website; noted as subject to change)

People

• •Dora Krol (Branch Partner and Lead Veterinary Surgeon) is listed on the website.

What owners describe in reviews

• •Reception/front‑desk team: described as welcoming and informative, with one reviewer noting the receptionist was “really caring,” fussed their dog, and was very welcoming.
• •Vets/clinical team: several reviewers mention vets who explained what was going to happen and helped dogs feel at ease; however, one reviewer describes a vet as rude/obnoxious and not explaining a puppy finding clearly, and another felt the consultation was not very thorough.

Reviews

Google rating: 4.6 stars from 89 reviews.

• •Friendly welcome and calm handling: multiple reviewers describe being made to feel welcome, and pets appearing relaxed or “very well looked after.”
• •Explanations and communication vary: some owners praise staff for explaining what would happen; others report poor explanations and feeling blamed or alarmed during a puppy health check.
• •Consultation quality is inconsistent: one reviewer felt the check was limited (e.g., “only checked heart”), while others describe strong knowledge and a good overall experience.
• •End‑of‑life support mentioned: one reviewer thanked the team for warmth and support when their dog was euthanised, saying they “went above and beyond.”
• •Practice environment and booking: one review mentions appointments being easy to book, and the waiting room appearing recently redecorated.