Medivet Metheringham - Orchard House Veterinary Surgery | Vets in Lincoln, Lincolnshire

From recent reviews, owners often mention a welcoming front‑of‑house team, clear explanations of what will happen, and pets being kept calm during visits. A smaller number of reviews raise concerns about consultation thoroughness and vet communication, including one report of a visit feeling “not the most thorough” and another describing a vet as rude and not explaining findings well.

Services

Services and capabilities mentioned on the clinic website include

•15‑minute consultations
•Vaccinations and parasite care
•Microchipping
•Pet neutering (a spay is also specifically mentioned in reviews)
•Dentistry
•Animal Health Certificates
•Home visits
•Diagnostics and imaging: ECG, in‑house laboratory, ultrasound, X‑rays
•Species treated (per website): cats, dogs, rabbits
•Out‑of‑hours arrangements (per website): care provided by Sutterton Veterinary Hospital

Pricing

•Consultation fee from £215 (inc VAT) (website; noted as subject to change)

People

•Dora Krol (Branch Partner and Lead Veterinary Surgeon) is listed on the website.

What owners describe in reviews

•Reception/front‑desk team: described as welcoming and informative, with one reviewer noting the receptionist was “really caring,” fussed their dog, and was very welcoming.
•Vets/clinical team: several reviewers mention vets who explained what was going to happen and helped dogs feel at ease; however, one reviewer describes a vet as rude/obnoxious and not explaining a puppy finding clearly, and another felt the consultation was not very thorough.

Reviews

Google rating: 4.6 stars from 89 reviews.

•Friendly welcome and calm handling: multiple reviewers describe being made to feel welcome, and pets appearing relaxed or “very well looked after.”
•Explanations and communication vary: some owners praise staff for explaining what would happen; others report poor explanations and feeling blamed or alarmed during a puppy health check.
•Consultation quality is inconsistent: one reviewer felt the check was limited (e.g., “only checked heart”), while others describe strong knowledge and a good overall experience.
•End‑of‑life support mentioned: one reviewer thanked the team for warmth and support when their dog was euthanised, saying they “went above and beyond.”
•Practice environment and booking: one review mentions appointments being easy to book, and the waiting room appearing recently redecorated.

Reviews for Medivet Metheringham - Orchard House Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 89 we track in total. Recent reviews may not be representative of overall sentiment.

Denise Mitchell

3 weeks ago

First time at this new Medivet as we have moved areas. The girls made us feel totally welcomed & Sid was so relaxed so that’s a positive

Michelle

a month ago

Excellent practice, staff ever so friendly and explained everything that was going g to happen. My dog was very well looked after, thank you

Julie Elkington

Definitely much improved! Happy to be a returning client.

Tracey Roberts

2 months ago

Very friendly people. Easily booked an appointment. The vet was very nice and although they were running slightly late I was very happy with the whole experience. Also looks as though the waiting room has been recently decorated. Looks lovely.

Trish Green

Excellent service

Lea Dixon

a week ago

Can not prays them enough today on their warmth and caring they showed me and my dog. while my precious dog took her walk across the rainbow Bridge. I feel they went above and beyond

Seg

Not the most thorough consultation. Only checked heart… didn’t really check paws or eyes etc. Also the vet had a school work experience girl in and she didn’t get her to do anything or help or practically teach her. She was just stood in the corner left to watch which seemed unhelpful and inconsiderate - poor girl. It felt like quick money for them.

paul duffield

6 months ago

Great service, The vet had great knowledge and made my dog feel at ease. Overall great experience

Sam Olliver

8 months ago

The receptionist was lovely, really caring and showing my dog a fuss very informative and welcoming. The vet however was rude and very obnoxious. Did not explain things well and made it out like my dogs situation was my fault. I went in for a health check of my new puppy to make sure he was healthy and to make sure I did not need to do anything. I was first told have you weighed him and I had to do it myself having never used the scales before then the vet walked off and did not ask me to come in or follow. I just did. I was then told the my puppy only had one testicle and that it should have been there by now and then did not explain what that ment and how we dealt with that until I ask the question. I was quite concerned as I was totally unaware of this and what it meant but the vet made no attempt to alleviated my concerns by telling me the next steps or that it's not a problem we just need to do this. Instead the vet told me if you don't do something about it, it could turn into cancer. As it turns out he just needs to be castrated, which we plan to do anyway, and he should be fine. I then had to ask when this would have to take place rather than telling me that this will not need to happen for a year. I came out very shaken and shocked. Finding out my puppy is a ticking time bomb was quite a shock and the vet did nothing to help.

Annie Innes

a year ago

I have used this practice for many years. The staff are very helpful. They are kind, caring and polite Most recently my dog was spayed. This is my girl having just got home.

Medivet Metheringham - Orchard House Veterinary Surgery