Rase Veterinary Centre

- Recent positive feedback often describes the team as kind, professional and accommodating, with owners saying they are fitted in quickly for both routine and emergency needs. - Urgent care stands out in several reviews, including prompt help for emergencies and supportive handling of stressful situations. - Specific staff praise appears in recent reviews, especially for Berkan and Ivan, with mentions of careful listening, clear treatment options and follow-up contact.

Rase Veterinary Centre in Lincoln offers a broad range of veterinary care, including routine appointments, surgery, urgent presentations and some care for exotics. The clinic is also noted as a veterinary nurse training facility. Recent feedback points to strong support in urgent situations and caring communication, alongside a smaller number of serious complaints about surgical outcomes, hygiene and the consistency of checks.

Services

•Routine and preventive care: vaccinations and injections are offered, including kitten first injections, alongside medication prescribing such as antibiotics and steroids.
•Urgent and emergency appointments: owners report being seen promptly for urgent problems, including one dog that was seen immediately after an attack despite not being registered beforehand.
•Surgery and aftercare: surgery includes procedures such as castration and cat spays, with reviews also mentioning advice before procedures and follow-up phone-call updates after treatment.
•Broader animal care: the clinic is noted for exotics and reptile care, with a past example involving treatment for a lizard, and recent reviews also praise growing support for small furries.
•Other options mentioned: home visits are listed, and one owner refers to a monthly subscription linked to worm and flea treatment.
•Diagnostic workups: recent reviews mention a vet arranging tests that led to a hypothyroidism diagnosis after a prolonged weight concern had not previously been resolved.

Pricing

No published pricing information is currently available for this clinic.

People

•Berkan (vet): praised repeatedly for listening carefully, arranging tests that identified hypothyroidism, and showing particular dedication to small furries.
•Ivan (vet): named positively in reviews for professional care, with follow-up phone-call updates after treatment.
•Reception team: recent feedback is mostly positive, describing reception as helpful and professional, though older comments suggest some inconsistency.
•An unnamed head customer adviser is mentioned in a complaint review as becoming involved quickly after a serious surgical issue.

Reviews

Rase Veterinary Centre has a 4.6/5 Google rating from 262 reviews.

•Recent positive feedback often describes the team as kind, professional and accommodating, with owners saying they are fitted in quickly for both routine and emergency needs.
•Urgent care stands out in several reviews, including prompt help for emergencies and supportive handling of stressful situations.
•Specific staff praise appears in recent reviews, especially for Berkan and Ivan, with mentions of careful listening, clear treatment options and follow-up contact.
•Negative reviews include serious complaints about one castration outcome, concerns about hygiene and a post-spay infection, and one report of dissatisfaction with the thoroughness of an annual check.

Reviews for Rase Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 262 we track in total. Recent reviews may not be representative of overall sentiment.

Rod Allen

3 weeks ago

Vet was very helpful, considerate and of course professional. Gave us options for treatment and showed real care toward our dog. Receptionist helpful and professional. Clean environment. Highly recommended and thanks to them.

Masons Cavies

Nothing but praise for this fantastic team, they do everything possible to fit us in for an appointment at short notice whether it routine or emergency. Always compassionate and caring when the difficult decision needs making and always accommodating to the animals needs as well as our own. Their expertise with small furries is increasing which can only be a good thing with Berkan leading the way. His dedication and commitment to this avenue of veterinary care is commendable and much needed. Berkan is truly an amazing member of the team. We’d be lost without him. He really does go above and beyond for our animals. Berkan was the first vet to listen to us with our miniature dachshund who was overweight. After almost 18 months of increased exercise and food intake reduction, to the point our dogs hair fell out. We met Berkan for the first time who arranged tests to find our dog had hypothyroidism, after being told my others she was just fat and it was our fault. Since then, he has been truly invested in all our animals. Thank you Rase for having such a fabulous vet :)

Nigel Turner

1 month ago

Excellent people

JURIJUS Ivanovas

Professional service. Thank you for your support this hard time

Julie Taylor

My dog was attacked on saturday and they saw him, even though he was not registered with them, they just registered him whilst we were there. They saw us as soon as we arrived, and vet we saw was lovely, so kind and understanding as my dog was traumatised and in shock and a lot of pain. Thank you, you are a life saver!

Jacci Rowe

3 months ago

I wasn’t going to do a review and put it to bed but after a lot of persuasion from many people I have decided to do so. Rase vets Lincoln nearly killed my dog, it was a castration with one testical being inside him, the surgery went astronomically wrong which led to him being left with less than 10% survival rate, and his insides looked like he was hit by a bus; luckily he was a fighter and survived! Due to Paragon vets in Wakefield; I understand sometimes things do go wrong but please do your research before any surgery’s you pet requires. The head customer adviser, was straight on the case which was good; after two months and over four-five surgeries he’s home but now a disabled dog; I hope he can still have a very happy life!

martin thornton

5 months ago

Had an annual check this this week for my labrador and I thought the check was very poor and I am thinking about changing vets now was not satisfied

Mel Hasnip-Norton

6 months ago

Very proffessional service from reception thro to vet (Ivan) & treatment, they seem to go above & beyond. & follow up with phone call updates 😁

J

Amazing vets, brilliant staff. Accommodating, kind, considerate, understanding & professional. I've had two emergencies this year & I can't praise them highly enough for the quality of advice they gave before procedures & for the attention of staff during aftercare.