Vets Now (Lincoln) – Vets in Lincoln
Clinic Overview
- Recent feedback is strongly positive, with owners repeatedly describing the team as kind, compassionate, professional, and reassuring in stressful out-of-hours situations. - Communication stands out as a key strength: several owners mention clear explanations, time taken to discuss treatment plans, and advice that felt helpful rather than rushed or patronising. - Reviews include urgent care for dogs, cats, and a hamster, with examples ranging from suspected stroke and leg problems to acute illness and minor issues that still needed prompt assessment.
Services
- •Out-of-hours emergency vet care for small animals, with recent reviews covering dogs, cats, and a hamster needing urgent attention.
- •Telephone triage and urgent appointments, including late-night and bank-holiday cases, with some owners saying they were seen quickly.
- •Assessment and treatment for sudden illness or injury; recent examples include suspected stroke, leg pain or injury, acute illness, and cases where pets needed antibiotics, pain relief, or anti-sickness treatment.
- •Clear discussion of treatment options and follow-up advice, with owners often mentioning that plans were explained in a calm and reassuring way.
- •Overnight care and hospitalisation, including a dog kept in after a serious bleed during surgery.
- •Support with post-C-section complications, including guidance on feeding newborn puppies when a dog had no milk.
- •Diagnostic assessment and reassurance where no major problem was found.
- •At group level, Vets Now also has 24-hour referral hospitals in Glasgow and Manchester with specialisms including neurology and oncology; this is not described as a Lincoln-specific service.
Pricing
No published pricing information is currently available for this clinic.
People
- •Rebecca: praised for being professional, friendly, and making an owner feel listened to during a late-night emergency visit.
- •Madeline: thanked for being reassuring, kind, and taking time to explain a cat's health and behaviour while agreeing a treatment plan with the owner.
- •Nicole: previously thanked by name for caring for a dog kept overnight after a serious bleed during surgery, with clear and compassionate explanations noted.
- •Bruce: named in earlier feedback.
- •Veterinary nurses, reception and vet team: often described as friendly, calm, professional and gentle in emergencies, with one owner also praising a young Spanish staff member for her kindness with their cat.
Reviews
Google rating: 4.3/5 from 425 reviews.
- •Recent feedback is strongly positive, with owners repeatedly describing the team as kind, compassionate, professional, and reassuring in stressful out-of-hours situations.
- •Communication stands out as a key strength: several owners mention clear explanations, time taken to discuss treatment plans, and advice that felt helpful rather than rushed or patronising.
- •Reviews include urgent care for dogs, cats, and a hamster, with examples ranging from suspected stroke and leg problems to acute illness and minor issues that still needed prompt assessment.
- •Some owners highlight thoughtful extras after difficult visits, including remembrance cards, paw or nose prints, and seeds sent after a pet's loss; cost is still recognised as a normal downside of emergency care, though one owner said it felt money well spent.

