Vets Now (Lincoln)

Vets Now (Lincoln) is part of the Vets Now emergency-care group, owned by IVC Evidensia. It focuses on out-of-hours urgent care for small animals rather than routine daytime appointments. Recent feedback is largely positive about compassionate handling and clear explanations of treatment options and costs, though some owners still mention high emergency fees, long waits at busy times, and occasional concerns about front-of-house communication.

Services

• •Out-of-hours emergency vet care for small animals.
• •Triage on arrival, with reception and nursing staff mentioned in reviews.
• •Urgent assessment and treatment for sudden illness or injury; recent examples include suspected stroke, vestibular disease, leg pain or injury, and general acute illness.
• •Symptomatic treatment noted by owners, including antibiotics, pain relief and anti-sickness medication.
• •Overnight care and hospitalisation, including a dog kept in after a serious bleed during surgery.
• •Support with post-C-section complications, including guidance on feeding newborn puppies when a dog had no milk.
• •Diagnostic assessment and reassurance where no major problem was found.
• •At group level, Vets Now also states it has 24-hour referral hospitals in Glasgow and Manchester with specialisms including neurology and oncology; this is not described as a Lincoln-specific service.

Pricing

No published pricing information is currently available for this clinic.

People

• •Nicole (role not stated): thanked by name for caring for a dog kept overnight after a serious bleed during surgery, with the owner praising the clear and compassionate explanations.
• •Bruce (role not stated): named in recent feedback.
• •Veterinary nurses, reception and vet team: reviews often describe them as friendly, professional and reassuring in emergencies, with one owner also praising a young Spanish staff member for being especially gentle with their cat.

Reviews

Google rating: 4.2/5 from 393 reviews.

• •Recent feedback is mostly positive, with many owners describing staff as kind, calm and supportive during stressful emergency visits.
• •Reviews mention a range of urgent cases, including suspected stroke, vestibular disease, leg injuries, post-surgery complications and pets needing pain relief or antibiotics.
• •Clear communication is a recurring strength: several owners say treatment options and likely costs were explained before they agreed to proceed.
• •Price and access remain the main criticisms, with some owners calling the out-of-hours service expensive, and a smaller number describing long waits or an upsetting front-of-house interaction.