Vets Now (Lincoln)

Had to rush my dog to the vets after a stroke on New Year's Day. They were very helpful and looked after my dog and myself with compassion. My dog is making a good recovery.

My dog took poorly on Saturday pm, own vets closed so reached out to Vets Now. From first phone call to end of Jaks treatment this vets cannot be faulted. Jak was treated as if he was their own, staff and facilities were excellent. Thank-you from both of us.

The nurses that we saw and the vet were very helpful and professional and were able to confirm no problem with our little dog. But this out of hours service is eye-wateringly expensive with a huge standing charge just to be seen regardless of any treatment required. As I say, good service but at a huge cost.

We had to go to this vets as it was out of hours. As soon as we arrived with our poorly collie, a vet nurse took some details and went out to the back, where we heard laughing and screaming from the other nurses, very unprofessional. She came back and told us she would muzzle my dog and take her out the back for an injection to calm her down until the vet was ready to see her. I refused and stated I didn’t feel comfortable and wanted to wait for the vet to assess my dog before any treatment. I then got a lecture from another vet nurse on why all dogs have to be muzzled, my dog has never been muzzled or taken out the back at her usual vets. She was shouting at me in the reception. I broke down into tears as the situation was so awful. We finally saw the vet and got her anti sickness and pain relief. Highly recommend our usual Vets for pets on Tritton road they are much better and nicer people.

This is not the first time I've had a bad experienced with lincoln vets .most my animals that have been here die when they have operations that my other animals have had the same problems and been to other vets and live..they blame anaesthetic but the animals that have died have had it before .if there not killing them and you can't prove it . then they won't see you in an emergency if you have no money. They would rather let your pet die than help it how can a vet stand there and say sorry we can't help .I thought vets were ment to care that's why they took on being a vet but it's come to light that vets are only in it for the money and nothing else. I've only ever met 1 good vet that helped me without a payment and his from Surrey called Andy .Lincoln had my dog for a simple dog delivery and she bled out he was a French man who said when I came in are you sure she's pregnant I laughed and said I'm holding her child here now help get the rest out .but all kids died and so did mummy .this vets are a slaughterhouse in my eyes

This was my second visit in a week to vets now due to our dog Milly developing Vestibular disease. Both times of visiting the service from vets now was exemplary, from the first contact through to leaving every single person at the practice were professional, friendly, caring and helped me feel at ease and confident that our girl was receiving the best possible care. Yes it is expensive but it is an emergency service that is there when you need it and I will gladly pay as much as is needed to ensure my dogs are receiving the care and treatment they need. All costs and treatment options were carefully and clearly explained and I was given a choice before committing to any costs. Gives thanks to all that looked after our girl on those nights - from a very grateful dog mum!

Receptionist and triage nurse were both lovely, unfortunately we never got to see the vet. She was the only one there that day and by the time we gave up she’d been working 8 hours, and we would have been waiting more hours so we decided it would be better to wait a little longer to see our regular vet the next morning. Nobody’s fault and there were animals in more urgent need but just unfortunate.

We would just like to thank Nicole and the staff on duty on the night of 8th Oct. They cared for Joe the Cocker overnight after a serious bleed during surgery at our registered vets. Everything was explained fully, and with compassion in what was a very scary time for us. Joe has recovered well, and has his last check up visit next week.

I arrived middle of the night with a dog after c section with no milk and 9 hungry puppies. The nurse, vet and the lady who teaches you how to feed the puppies were amazing. They calmed me down, listened to my concerns and reassured me. Would recommend 100% and definitely use again.

The vet was amazing with Bruce, she was really good how she gave us 3 optoons then advised her thoughts as he had been sick 9 times and high heart rate. He was so looked after and loved by the vet nurses too. We missed him but they enjoyed having him. Thank you to all concerned.